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Since the establishment of Infinity Group Australia by Graeme Holm in 2013, the organization has been focused on the provision of quality services to its customers. Its customers are mainly the everyday Australians that come to the company seeking financial services in the form of loans which they get whenever they require. However, even before the establishment of Infinity Group, the customers got the loans and the credit services from other financial organizations. The challenge was the other services that needed to come in handy with the credit services to the customers. The financial firms in Australia never offered these, and Graeme Holm found an opportunity in which he could use to serve the Australians as he liberated them from the poor services of the financial institutions.
One of the services that lacked before the formation of Infinity Group Australia was the provision of advice to the customers regarding how they could repay their debts promptly. This was a great challenge to the borrowers because most of the ordinary citizens didn’t have the financial insight that could have enabled them to make adequate financial plans that could guide them in the repayment of the outstanding loan balances. The training was important because whenever the customers never understood on the best ways to repay their debts, they could often fall into the challenges in the repayment process and as a result, they could find themselves in dispute with the lenders.
This challenged Holm to provide a solution to the problem so that the ordinary borrowers could not encounter auctions by the financial institutions. That was when he shared his thoughts with his wife, Rebecca Walker, who supported him to the core. They both opened Infinity Group Australia, an organization that has solved the problem of lack of advice from the financial lenders to the borrowers. The company was founded in 2015, and the first step that the founders did was to recruit trained personnel that would make the difference in customer service. The employees were supposed to be a team of professionals who understood the best ways to handle customers from all the walks of life.
After the recruitment process that was thorough, Graeme Holm took the employees on training that was aimed at equipping the new staff members with the right skills to enhance their customer service. They were fully-fledged to kick off their services to their customers. Any customer who visited the company with the intention of taking up a loan or a mortgage was made to undergo some training, which would educate them on the basics of financial planning and debt management. They were taken through the essentials of planning their finances so that they could not encounter many challenges after getting into the repayment process.
Budgeting was one of the critical lessons that were taught to the clients of Infinity Group Australia. They were trained on how to allocate their income so that it would cater to all the needs that they had and on the other hand manage to meet their debt obligations. Learn more: https://interview.net/qa-with-graeme-holm-director-of-infinity-group-australia/
Infinity Group Australia approaches brokerage like a personal trainer. They are there to help you work out your financial muscles be successful for the loan they receive. The role of a standard broker ends once the client is approved for a loan. Infinity Group allocates a personal banker to their client after this stage to ensure they can pay off their loan quickly. It is a powerful concept that guarantees a family isn’t burdened by a mortgage longer than they need to.
The firm provides their clients with personalized reports that evaluate their monthly performance. This information gives clients a way to see if they are on track to meet their goals or if they need to make adjustments. After six months, Infinity Group sits down and performs a detailed evaluation with the client to help them achieve the successful reduction of their family mortgage. Infinity Group makes their money off ensuring you pay off your loan quickly, with an initial charge for setting up their debt reduction model and assigning a personal banker to each borrower. This personal banker acts as a financial “personal trainer” that assists families in sticking to the cash-based budget Infinity Group believes is essential in ensuring the success of their clients.
A focal point of the Infinity Group success plan is preventing clients from spending money they don’t have. If a client could use cash to purchase something, then they shouldn’t use credit to make an unnecessary purchase. Utilizing their debt reduction model, most clients reduce their annual debt by 10% over their initial three months with Infinity Group. It is a significantly more significant reduction than the average borrower sees over a year without the guiding hand of Infinity Group’s financial, personal trainer.
Graeme Holm co-founded infinity Group after his 17 years in finance drew him to the conclusion that the average Australian receives a weak deal with taking out loans. Most people that take out a loan in Australia live paycheck to paycheck, a state of being that Holm finds unacceptable. Many disagree with his mentality that a 30-year mortgage can be repaid in only seven to 10 years if appropriately structured. Holm believes the keys for anyone trying to pay off their loan in this short timespan are living on a cash-based budget, putting all excess money into savings, the reduction of the borrower’s daily interest charge and most importantly living on a weekly budget. Learn more: http://brokerbusinessexchange.com.au/conference-schedule/