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Coriant promoted Shaygan Kheradpir as their new CEO in 2015 and then also made him their Board of Directors Chairman. They made this significant decision based upon his high degree of technology savvy. He had shone as a bright star in Coriant’s operations and strategic planning group. Before that he was an executive at Marlin Equity Partners as Operating Partner. He was already leading Coriant forward by helping Coriant’s management team update their technology offerings to those new developments of the 21st century.
The high tech solutions that Coriant supplies to their clients solve major data processing and high-speed data communications problems for dozens of companies located in over 100 countries. For 35 years, Coriant has been the biggest and best provider of computing and networking infrastructures. It is Shaygan’s deep understanding and long experience in applying leading edge technologies, along with understanding of the business cases required to be implemented, that makes him the perfect executive.
Of course, the latest versions of these areas of technology are much different that Coriant was dealing with only a decade ago. Shaygan has plans to upgrade Coriant’s technology offerings with new fault tolerant and much higher speed digital communications and new cloud computing systems. These systems come from a variety of the best manufacturers, such as Tellabs, Nokia Siemens Networks (NSN), and Sycamore Networks. The target businesses are quite varied, including Communications Service Providers (CSPs), web content production companies, cloud providers, and legacy fixed-line access provider companies.
Shaygan Kheradpir has worked in high tech companies for 28 years. He was an executive in charge of both computer technology and implementing finance strategies at telecom businesses, such as Verizon and GTE. At Verizon he managed the $20 million FiOS fiber laying project that connected every location in the U.S. He graduated from Cornell University with a Bachelors degree in Engineering where he was also an advisor on the Engineering Council board. From Cornell he also earned his Masters degree and Ph.D. He was a member of the National Institute of Standards & Technology’s board.
Check out Shaygan Kheradpir’s profile on crunchbase.com for more info.
QNet could be setting the stage for great changes in the world of direct selling. QNet wants to become the most successful of all direct selling e-commerce in the world and the company is using India as the location it chooses to launch such a strategy. QNet’s primary headquarters is still Hong Kong and there is no intention of moving corporate headquarters outside of Asia. However, the decision to move all of its manufacturing to India is at the core of QNet’s new business strategy.
What is the business strategy? The simple concept here is to cut costs on production. QNet feels it is possible to cut somewhere between 8% to 12% on production costs by moving production facilities to India. Those figures reflect tremendous cuts off the margins. By cutting down on costs, the company obviously has the potential to boost profits. Immediate increased profits is not the only major benefits to cutting such costs. There are long-term benefits that could be achieved by spending less money on producing physical products.
Profits serve a number of purposes. For one, profits provide a company with greatly increased liquidity and cash on hand. This cuts down on the need to borrow funds to cover expenses since cash is available. What would these funds be used for? Really, the company could use the money for scores of purposes. Increasing the number of products manufactured could be increased in order to meet demand in the market. Funds could be diverted to the expansion of non-production related ventures such as travel package or educational endeavors. Costs of both physical products and service-related items could be lowered thanks to the reduced costs of manufacturing.
The marketing of QNet opportunities could be expanded. Marketing is vital to the success of any direct selling endeavor. QNet can only become a top name in the industry if it amasses more affiliate members who are motivated entrepreneurs. Of course, expanded marketing helps sell products and services. QNet needs to sell its merchandise. Good marketing is among the most important components of making this happen.
Consider that the reason why QNet has formed a partnership with a Manchester Football Club. The promotional and marketing benefits QNet gains from the partnership are enormous. Cutting costs allows the company the ability to afford to seek out and establish these partnerships. Yes, there are scores of benefits to reducing costs and this is why QNet has its sights set on the big move to India.
A dedicated and loyal brand can be tarnished with just a few finely worded negative reviews written by a scorned online customer. When companies are faced with situations involving negative online reviews it is best not to ignore them. At least, that is what Todd William advises his clients to do. William left his job on Wall Street to start an online reputation management company. As the CEO and founder of Reputation Rhino, Todd William has mastered the art of online reputation management. Darius Fisher is the president of Status Labs. As a Digital Crisis Expert Fisher works diligently to deliver second chances to executives, politicians, and public figures. Companies on larger scales have the ability to hire robust marketing engines as well as outside public relation firms. Those firms have the ability and resources to focus on reputation management daily. Reputation Rhino offers an affordable option to smaller and midsized companies who want to focus on developing and managing their online brand. Dujour, the online business website, sat down with Fisher to find out just what it takes to run an crisis firm.
Companies and organizations that follow a traditional business model tend to have an overwhelming majority of positive client experiences as well as customer reviews. These companies are branded by the everyday interactions that they have with their customers. For online companies it is far more likely for them to hear about the negative experiences other customers have as opposed to the positive ones. If an online company has 99 out of a hundred great experiences that one negative experience could be the stepping stone to ruining a brand. It is important to get back that one negative experience and ensure that every experience a customer has is a positive one. Ignoring a negative experience could spell disaster for a company if not now in future. The first step in rectifying any negative experiences with an online customer is taking the conversation offline. Companies who have to respond to these negative reviews should apologize for the customers experience and give them a direct line to talk with someone who can help them. Because negative reviews and reviews in general or online it is very easy to digress into a he said she said argument or misinterpret someone’s tone or attitude. Opening up a more personal the communication is the best way to ensure that clear and effective problem solving can take place. After working hard to ensure that you’ve turned a dissatisfied customer into a satisfied one it is important to cultivate as many positive reviews as possible. Darius Fisher and his firm have done an amazing job at making client service as well as customer service a mission for businesses who were victimized by negative reviews. While the world of business relations has changed Darius Fisher, Todd William, and Reputation Rhino have mastered the course.